🔑 KNOWLEDGE BASE

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🟢 Account Management

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If you forget your WinVest username or password, WinVest provides an Account Recovery process that can help you regain access to your account.

The exact steps depend on whether you forgot your username or your password.

Forgot Your Username?

1. Go to the WinVest sign-in page.
2. Select “Forgot your username or password?” or choose Account Recovery from the top menu.
3. Enter the email address you used when you registered your WinVest account.
4. Submit the request.
5. WinVest will send a confirmation link to your email.
6. After confirming the request, you will receive another email containing your username.

Forgot Your Password?

1. Go to the WinVest sign-in page.
2. Select “Forgot your username or password?” or choose Account Recovery.
3. Enter your username or registered email address.
4. Submit the request.
5. WinVest will send you a confirmation link.
6. After confirming the request, you will receive a follow-up email containing a temporary password or secure link.
7. Sign in and change your password immediately in Settings.

Consider enabling Two-Factor Authentication (2FA) after regaining access if you haven’t already done so.

Didn’t Receive the Recovery Email?

Check your Spam or Junk folder first.

WinVest also recommends adding these addresses to your contacts:

noreply@winvest.com
support@winvest.com

You can also request another recovery link.

If you no longer have access to your registered email address, contact the WinVest Support Center for alternate verification.

Security Reminder: Never send your password, temporary password, authentication codes or other sensitive login credentials to another person.