What to Do If You Think Your WinVest Account Was Compromised

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If you suspect someone has gained unauthorized access to your WinVest account, take action as quickly as possible.

If You Can Access Your Account

Use Account Recovery if necessary to regain control of the account. Once you’re signed in:

1. Change your password immediately.
2. Change your PIN.
3. Enable or reset Two-Factor Authentication (2FA).
4. Sign out of other active sessions.
5. Review your recent account activity.
6. Review your withdrawal settings and activity for anything you don’t recognize.

You should also secure the email account associated with WinVest, since access to your email could potentially be used during account recovery.

Update your devices and run a scan using reputable security software if you suspect your computer or mobile device may have been compromised.

If You Cannot Sign In

Contact the WinVest Support Center from your registered email address and request urgent account recovery.

Include your username and the verification information requested by WinVest.

Never send anyone your password or one-time authentication codes.